Met Council hotline: 212-979-0611, M 1:30-8 PM, Tu 5:30-8PM, W 1:30-8 PM, F 1:30-5 PM; www.metcouncilonhousing.org, thetenant.org; info@metcouncilonhousing.org; Facebook & Instagram: search for Met Council on Housing; email: housingnotebook@wbai.org – no housing problems please! Twitter: @met_council, @scottmsommer, @vajra_k; wbai.org – live stream, find archive, join radio station there – become a WBAI buddy in the name of Housing Notebook! @wbai
To fill out hardship declaration (English & Spanish): Eviction Free New York
For help getting repairs & info about your landlord (English & Spanish): JustFix.nyc
Housing Court Answers: 212-962-4795, or call 311 and ask for the tenant helpline
Center for New York City Neighborhoods homeowner helpline: 646-786-0888
Water payment plans: Department of Environmental Protection, 718-595-7000
One-shot deals for tenants & owners: Human Resources Administration: 718-557-1399
Rent guidelihes: For leases beginning between 10/1/20 & 9/30/21: 0% for a 1-year lease, 0% in 1st year & 1% in 2nd year for 2-year lease; Nassau, Westchester, Rockland: rent freeze!
Heat & hot water: 10/1 – 5/31: From 6 am to 10 pm: If the outside temperature falls below 55 degrees, the inside temperature must be at least 68 degrees everywhere in your apartment. From 10 pm to 6 am in NYC: the inside temperature must be at least 62 degrees everywhere in your apartment regardless of the outside temperature. Nassau 68 degrees 6 am-10 pm, 65 degrees overnight. Hot water at a minimum 120 degrees at the tap must be provided 24 hours a day, year round. Go to nyc.gov/311 or call 311 to report lack of heat &/or hot water, or file complaint with 311 app; outside NYC call dept. of health or buildings. Call hotline (212-979-0611) for help with organizing.